Enjoy A Luxury Experience
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Make Your Stay Memorable
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Fully enjoy your stay with us
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Frequently Asked Questions

Popular Questions

Frequently Asked Questions

Orders can be cancelled within 30 days of booking.

Yes, we provide service throughout Guyana.

Our Georgetown and Berbice locations are open between 8 am – 6pm. However, our customer service representatives are available by phone, 24/7.

Yes, we require customers to be present at the pick-up and delivery location.

Customers can pick-up small orders in person and will be responsible for returning the items to the same location as well.

If items are missing or damaged, the customer will be charged our replacement cost

Yes, a security deposit is placed on certain items like linens and LED items.

If your selection differs from our available packages, we can create your own unique package at a seperate cost.

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.